How can we help?
Email us at support@qamru.com and we'll get back to you. Please include your device (iPhone or Android), your app version, and what you were doing.
Common questions
How do I make a call?
On the Home screen, tap Call or Video, choose a contact, and connect. Calls ring even when the app is closed. Both people need a Qamru account.
Is my chat really private?
Yes. Chat is end-to-end encrypted — messages are encrypted on your device and only the people in the conversation can read them. Qamru's servers only relay unreadable ciphertext, and your private keys never leave your device.
How does the marketplace work?
Post what you need, or become a certified vendor. When you match, you settle in a Trade Room — agree terms, share documents, and schedule a time. Qamru is matching only: you and the other party arrange and settle directly. Qamru never processes your payment.
How do I reset my password?
On the sign-in screen, choose Forgot Password. We'll email you a code; enter it and set a new password. If you don't get the email, check spam or contact support@qamru.com.
How do I delete my account or data?
Email support@qamru.com from your account email and we'll remove your account. Because chat is end-to-end encrypted and your records are held on your device, we hold as little of your data as possible to begin with.